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Privacy Policy for Malaysia accounts

Our Privacy Policy explains how probet88 collects, uses, stores and protects your account data when you browse the lobby, manage wallet activity or contact support.

Malaysia account dataCookie choicesTouch 'n Go, GrabPay, Boost dan FPXAccess where local law permits
Terokai permainan Read FAQ
probet88 Privacy Policy for Malaysia accounts
CONTACT ROUTES

Contact us about privacy requests

Privacy questions should reach the team that can check account records, not a general inbox with no context.

Live chat privacy route Use live chat after logging in if you want us to check account data, cookie status or a recent verification request. We may ask security questions before sharing any personal record.
Email data request Send privacy requests by email when you need a written trail for access, correction or deletion queries. Include your account ID, registered contact details and the exact record you want checked.
Wallet record help For Touch 'n Go, GrabPay, Boost dan FPX privacy queries, contact support with the transaction time and reference shown in your account. Do not send wallet passwords or full banking credentials.
ACCOUNT CARE

Account data care across the lobby

We treat privacy as part of account operation, not an afterthought. The policy covers how data moves between your browser, wallet checks, live support and account security tools.

Account registration data

We collect the details needed to create and maintain your account, such as contact fields, login identity and verification status. These records help us confirm that requests about your data come from you.

Cookie and device records

Cookies help keep your session active, remember language choices and detect suspicious access attempts. You can adjust browser cookie settings, but some account and security functions may not work as intended.

Payment privacy handling

When you use Touch 'n Go, GrabPay, Boost dan FPX, we store transaction references, time stamps and account wallet status. We do not ask you to share wallet PINs or banking passwords.

Security checks

Login patterns, failed access attempts and device changes may be checked to reduce account misuse. If something looks unusual, we may pause certain account actions while support verifies the request.

Retention decisions

Some records are kept after account closure where required for disputes, account safety, audits or legal duties. When retention no longer has a valid reason, we delete or anonymise data where practical.

Correction requests

You can ask us to correct contact details or account records that are inaccurate. We may need proof before changing sensitive fields, especially where wallet history or verification status is affected.

Privacy Policy questions for Malaysia

These answers explain how the Privacy Policy works when you open an account, manage wallet records or ask us to correct stored data. They are written for practical account situations, so you know what to send, what not to send and how we respond.

We collect account details such as your login identity, contact fields, device signals, verification status and wallet references. We use them to operate your account, protect access and respond to your privacy requests.

We store transaction references, timing, status and related account wallet entries so support can trace payment queries. We do not need your wallet PIN, banking password or full payment app login details.

Yes, you can contact support to request access to account data linked to you. We will verify your identity first, then explain what records can be shared under applicable privacy rules.

You can ask us to correct inaccurate contact details or account fields. For sensitive changes, we may request proof so that wallet records, verification status and account access are not changed by another person.

We keep data while your account is active and for a further period where needed for disputes, security checks, audits or legal duties. When there is no valid reason to retain it, we delete or anonymise it.

Cookies support login sessions, language settings, fraud checks and account security. You can change browser settings, but blocking some cookies may affect sign-in, wallet visibility or support checks tied to your session.

Contact support through live chat or email with your account ID, registered contact details and a clear privacy concern. We will verify the request, check the relevant records and respond through an account-safe channel.

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